Thank you for choosing LifeSource!

First Name (required)

Last Name (required)

Your Email (required)

Address (required):

City (required):

Province (required):

Postal Code (required):

Telephone: (required)

Alt Telephone:

Where did you purchase the unit?

Model Number

Model not listed? Enter Below:

Serial Number (required):

What is your cuff size?
smallmediumlargeextra-large

Please describe in detail what the problem is.

Are you using Batteries?

Are they Alkaline Batteries?

If applicable, the AC adapter may be the problem, please try the unit with new, brand name, alkaline batteries.
If this solved the problem, please indicate in the problem description field, fill out the rest of the form and submit.

Do you hear any air escaping from the cuff or the tubing?
If applicable, is there an issue with the bulb?

Returning a unit for Warranty Servicing

If you want to return the unit to the Pharmacy, the warranty is through the manufacturer, if the unit is outside of the pharmacy's return policy, the pharmacy is not obligated to take the unit back.

Products will not be processed unless accompanied by a Return Authorization Number. A Customer Service Representative will provide you with the proper information if it is determined your product should be shipped.

Blood Pressure Monitor Cuffs are covered under a 2 year warranty

Shipping & Handling/Processing Fee: $10.00

Please prove you are human by selecting the Heart.

LifeSource Support Request Form

How can we help?

Please be advised that we can only provide support to Canadian residents.

If you are from the USA, Please Contact A&D
at 1-800-726-3364 for support on your device.

Warranty Information:

A&D Medical (the “Company”) warrants to the first retail purchaser that all Digital Blood Pressure Monitors (the “Product”) will be free from defects in material and workmanship for the duration of the warranty outlined with each individual product.

To obtain warranty service for such defects, return the Product, freight and insurance prepaid, together with satisfactory proof of date of purchase such as, a sales receipt or warranty card and shipping costs to:
logo
Auto Control Medical
6695 Millcreek Drive, Unit 6
Mississauga, ON L5N 5R8
Toll free: 1-800-461-0991

The Company will replace any Product found to be defective and return it to you. (Any replacement product may be new or refurbished.)

This warranty will not apply if the defect or malfunction results from: subjecting the Product to any but the specified voltage; modification, alteration or repairs of the Product by persons not authorized by A&D Medical; misuse, abuse, damage during transit or lack of reasonable care with respect to the Product; or failure to follow the written instructions enclosed with the Product.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IN NO EVENT SHALL A&D MEDICAL BE LIABLE FOR ANY LOSS, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, EVEN IF A&D MEDICAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH INCONVENIENCE, DAMAGE OR LOSS.

Warranty Information